Gerlach
The committee has not met since the last council meeting. There are no future
meetings scheduled at this time.
Controller's Report (3 minutes)
The controller's office has submitted two reports:
Bank Reconciliation Review For the month end date: 06/30/202
Review: EMS Billing Process Flow Date of Report: August 26, 2024
Mr. Jeffrey Glazier stated that tonight is the first of the Audit Reports from the
interns process flows. There are three. This is number one. This is the EMS Billing
Process Flow. Just as an overview. EMS has 41 full-time and 12 part-time
paramedics who are well trained in advance emergency medical care using state of
the art equipment. The teams are stationed at three fire stations across the city. In
2023, the paramedics responded to 18,600 medical emergency calls. They operate a
fleet of 10 advanced life support ambulances, two shift supervisor squad vehicles, a
medical director squad vehicle and education vehicle, a special operations support
squad vehicle, eight bicycles and an incident support trailer and two EMS carts. He
stated that he is going to give the three top findings. He stated that they got the
report at the end of August. He advised Council to review the whole report and also
the administration to review it as well. These are the three top findings. The city of
Allentown maintains an Accounts Receivable Module on Eden which is what they use
to determine the kinds of funds that were owed to them. EMS maintains their own
patient Accounts Receivable software on something called ZOLL. They are a major
software provider to this industry. These two software platform do not meet. So
consequently when they've done and Council pays for an audit every year, these
Accounts Receivable don't get mixed into that number. That is something that needs
to be rectified and something that needs to be rectified is that nobody in Finance has
had access to this software and access to this number. The city really hasn't been
aware of the amount of revenue outstanding. He stated that he recommends that
Finance should review the ZOLL Account Receivable and included in the city's
financial statements in consideration should be given to granting the EMS financial
analyst access to ZOLL to allow the review of outstanding debt and the
administration agrees and hopefully, that will come to fruition so at the very least the
city will take this information into consideration. The second, is the ZOLL
opportunity for EMS efficiency. Right now, they use ZOLL for billing and the process
starts on paper. Very little in this world today starts out on paper. His
recommendation is that it is an iPad application out there. He stated that they
should look at that. It would undoubtedly speed things up and help them get their
money faster. It would probably due away with some on the errors. The
administration isn't quite sold. They know the technology is available. It is not as
simple as implementing an App and moving forward. There is a cost associated with
the App which they certainly all acknowledge in terms of hardware proper
maintenance, training. They believe the system is currently efficient for what it is.
However, that's said, they have begun exploring technological improvements and in
the process of updating our iPad they use for translation to enable mobile charting.